AccountabilityPlanned release
What we agreed and what happened
Client and TEG commitments in one register. TEG is accountable for its own delivery, including what it missed.
Planned versus delivered (TEG)
TEGalign kick-off workshopIR-NS-01 · planned 2026-06-22Delivered 2026-06-22
Escalation clinic — Project ControlsIR-NS-02 · planned 2026-08-12Delivered 2026-08-12
Escalation clinic — Site DeliveryIR-NS-03 · planned 2026-08-02Not delivered
Manager reinforcement sessionIR-NS-04 · planned 2026-09-16Delivered 2026-09-16
3 of 4 planned interventions delivered. Missed deliverables carry a recovery commitment below.
Register
| ID | Commitment | Owner | Agreed | Due | Status | Evidence / variance | Next review | Ver. |
|---|---|---|---|---|---|---|---|---|
| Publish a 48-hour escalation route for interface delaysClient · Delivery under pressure | Operations lead (role) | 2026-09-04 | 2026-10-07 | In progress | — | 2026-10-12 | v1 | |
| Release Site Delivery crews for the recovery clinicClient · Delivery under pressure | Site delivery manager (role) | 2026-09-10 | 2026-10-09 | Open | — | 2026-10-12 | v1 | |
| Nominate two live escalations for evidence reviewClient · Delivery under pressure | Programme sponsor (role) | 2026-08-28 | 2026-09-25 | Complete | Two September escalations logged with dates (demo) | 2026-10-12 | v1 | |
| Deliver baseline and 30-day Pulse sessionsTEG · Delivery under pressure | TEG facilitator | 2026-06-01 | 2026-07-29 | Complete | Sessions NS-S-0629 and NS-S-0729 recorded | — | v1 | |
| Escalation clinic for Project ControlsTEG · Delivery under pressure | TEG facilitator | 2026-07-29 | 2026-08-12 | Complete | Intervention record IR-NS-02, 7 of 8 attended | — | v1 | |
| Escalation clinic for Site DeliveryTEG · Delivery under pressure | TEG facilitator | 2026-07-29 | 2026-10-09changed | Recovering | Planned 2026-08-02 clinic was not delivered: facilitator unavailable and not backfilled. TEG-side miss. | 2026-10-12 | v2 | |
| Human-reviewed 60-day summary in InsightTEG · Delivery under pressure | TEG lead facilitator | 2026-08-28 | 2026-09-11 | Complete | Summary v1 approved 2026-09-12 (one day late) | — | v1 |
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Approved report snapshots
No approved snapshot yet. Approving preserves exactly what was agreed; later edits appear as amendments.